1. Introduction

Welcome to Freshslice Pizza. These Terms & Conditions ("Terms") govern your use of the Freshslice Pizza website freshslicepizza.com (the "Site"), mobile applications, and related services (collectively, the "Services"), as well as any orders you place through the Services.

By accessing or using our Services, or by placing an order with us, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access or use our Services.

2. Definitions

Throughout these Terms, the following definitions apply:

  • "Freshslice Pizza," "we," "us," or "our" refers to Freshslice Pizza, its subsidiaries, affiliates, and franchisees.
  • "You" or "your" refers to the individual accessing or using the Services, or the company or organization on whose behalf that individual is accessing the Services.
  • "Content" refers to all text, images, photos, audio, video, graphics, and other materials that appear on our Services.
  • "User Content" refers to all text, images, photos, audio, video, graphics, and other materials that are posted, uploaded, or otherwise submitted by users to our Services.

3. Account Registration

You may need to create an account to use certain features of our Services, such as placing orders online. When you create an account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure.

You must notify us immediately of any breach of security or unauthorized use of your account. Freshslice Pizza will not be liable for any losses caused by any unauthorized use of your account.

You may not use as a username the name of another person or entity that is not lawfully available for use, or a name or trademark that is subject to any rights of another person or entity without appropriate authorization. You may not use as a username any name that is offensive, vulgar, or obscene.

4. Ordering

4.1 Order Placement

By placing an order through our Services, you are offering to purchase the products you have selected based on these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to:

  • Product availability
  • Errors in pricing or product description
  • Errors in your order
  • Suspected fraudulent activity
  • Your delivery address is outside our delivery area

An order is not accepted until we confirm it by email or through the Services. We reserve the right to limit the quantity of items ordered or to refuse service to anyone.

4.2 Pricing and Payment

All prices listed on our Services are in Canadian Dollars (CAD) and are subject to applicable taxes. Prices are subject to change without notice. In the event of a pricing error, we reserve the right to cancel your order.

Payment for all orders must be made at the time of ordering. We accept major credit cards and other payment methods as indicated on the Services. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and that you authorize us to charge your payment method for the total amount of your order (including taxes, delivery fees, and other applicable charges).

4.3 Delivery and Pickup

We offer delivery within designated areas surrounding our restaurant locations. Delivery times are estimates only and may vary based on factors such as traffic, weather conditions, and order volume. We are not responsible for delays caused by factors beyond our control.

If you select pickup, your order will be available at the selected restaurant location at the estimated pickup time. You may be required to present identification to pick up your order.

4.4 Order Cancellation

Once an order has been confirmed, it cannot be canceled unless we agree to do so. If preparation of your order has already begun, we may not be able to process a cancellation or refund.

5. Intellectual Property Rights

5.1 Our Intellectual Property

The Services and their entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Freshslice Pizza, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Freshslice Pizza name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Freshslice Pizza or its affiliates or licensors. You may not use such marks without the prior written permission of Freshslice Pizza.

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use the Services for personal, non-commercial purposes. This license does not include:

  • Any resale or commercial use of the Services or their contents
  • Any collection and use of any product listings, descriptions, or prices
  • Any derivative use of the Services or their contents
  • Any downloading or copying of account information for the benefit of another merchant
  • Any use of data mining, robots, or similar data gathering and extraction tools

No right, title, or interest in or to the Services or any content on the Services is transferred to you, and all rights not expressly granted are reserved by Freshslice Pizza.

5.3 User Content

By posting, uploading, or otherwise submitting User Content to our Services, you grant Freshslice Pizza a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.

You represent and warrant that:

  • You own or control all rights in and to the User Content and have the right to grant the license granted above
  • All of your User Content does and will comply with these Terms
  • The User Content is not false, inaccurate, or misleading
  • The User Content does not violate any law or regulation
  • The User Content does not infringe any intellectual property right or other proprietary right of any third party

6. Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:

  • In any way that violates any applicable federal, provincial, local, or international law or regulation
  • To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," "spam," or any other similar solicitation
  • To impersonate or attempt to impersonate Freshslice Pizza, a Freshslice Pizza employee, another user, or any other person or entity
  • To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which may harm Freshslice Pizza or users of the Services
  • To attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Services, the server on which the Services are stored, or any server, computer, or database connected to the Services
  • To attack the Services via a denial-of-service attack or a distributed denial-of-service attack
  • To use any robot, spider, or other automatic device, process, or means to access the Services for any purpose, including monitoring or copying any of the material on the Services
  • To introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

7. User Contributions and Reviews

The Services may contain interactive features that allow users to post, submit, publish, display, or transmit content or materials (collectively, "User Contributions") on or through the Services, including reviews of our products and services.

All User Contributions must comply with the Content Standards set out in these Terms. Any User Contribution you post to the Services will be considered non-confidential and non-proprietary.

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services

We do not undertake to review all material before it is posted on the Services, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party.

8. Content Standards

These content standards apply to any and all User Contributions. User Contributions must in their entirety comply with all applicable federal, provincial, local, and international laws and regulations.

Without limiting the foregoing, User Contributions must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws
  • Be likely to deceive any person
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act
  • Cause annoyance, inconvenience, or needless anxiety or be likely to upset, embarrass, alarm, or annoy any other person
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization
  • Involve commercial activities or sales, such as contests, sweepstakes, and other sales promotions, barter, or advertising
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case

9. Disclaimer of Warranties

YOUR USE OF THE SERVICES, THEIR CONTENT, AND ANY PRODUCTS OBTAINED THROUGH THE SERVICES IS AT YOUR OWN RISK. THE SERVICES, THEIR CONTENT, AND ANY PRODUCTS OBTAINED THROUGH THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

NEITHER FRESHSLICE PIZZA NOR ANY PERSON ASSOCIATED WITH FRESHSLICE PIZZA MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY, OR AVAILABILITY OF THE SERVICES. WITHOUT LIMITING THE FOREGOING, NEITHER FRESHSLICE PIZZA NOR ANYONE ASSOCIATED WITH FRESHSLICE PIZZA REPRESENTS OR WARRANTS THAT THE SERVICES, THEIR CONTENT, OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SERVICES OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

FRESHSLICE PIZZA HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

10. Limitation of Liability

IN NO EVENT WILL FRESHSLICE PIZZA, ITS AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY WEBSITES LINKED TO THEM, ANY CONTENT ON THE SERVICES OR SUCH OTHER WEBSITES, OR ANY PRODUCTS OBTAINED THROUGH THE SERVICES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

11. Indemnification

You agree to defend, indemnify, and hold harmless Freshslice Pizza, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Contributions, any use of the Services' content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Services.

12. Governing Law and Jurisdiction

All matters relating to the Services and these Terms, and any dispute or claim arising therefrom or related thereto, shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Services shall be instituted exclusively in the courts of the Province of British Columbia. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

13. Arbitration

At Freshslice Pizza's sole discretion, it may require you to submit any disputes arising from these Terms or use of the Services, including disputes arising from or concerning their interpretation, violation, invalidity, non-performance, or termination, to final and binding arbitration under the Rules of Arbitration of the Canadian Arbitration Association applying British Columbia law.

14. Waiver and Severability

No waiver by Freshslice Pizza of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Freshslice Pizza to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.

If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

15. Entire Agreement

The Terms, our Privacy Policy, and any other agreements explicitly agreed upon in writing constitute the sole and entire agreement between you and Freshslice Pizza regarding the Services and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Services.

16. Changes to the Terms

We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Services thereafter.

Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

17. Contact Information

If you have any questions or comments about these Terms, please contact us at:

Freshslice Pizza
537 Joseph Vista
Harryville, TS19 9ES
Canada

Email: [email protected]
Phone: +44 9284 929691